Notice is critical for all Military/DoD claims.

Notice is critical for all Military/DoD claims.

Notice is a very important part of the claims process for all damage or loss claims on Government Bill of Lading, DoD/Military shipments.  If you do not follow the notice rules, your claim could be denied.

·          180 Day Notification Timeframe:

o   Written notification of Loss and/or Damages must be submitted to the Carrier within 180 days from the date of delivery. Items not timely notified may be subject to denial. ◦ Damage AT Delivery form completed at Delivery.

o   Damage AFTER Delivery (reverse side of Damage AT Delivery) can be scanned/emailed, faxed or mailed to the carrier within 180 days from the date of delivery. Suggest keeping transaction receipt for verification of timeliness.

o   You may also submit your Notification of Loss and/or Damages via the https://www.militaryonesource.mil/moving-pcs/post-moving/file-a-claim-after-your-military-move/ website with the 180 days from delivery.


    • Related Articles

    • What if my shipment was a Department of Defense (Military) GBL shipment?

      If your shipment traveled under a United States Government Bill of Lading and was handled as a DP3 shipment, you are required by the DoD/Military to enter your claim in the DPS system within 180 days from the date your shipment was delivered. You ...
    • Pre-Closing Email

      Thank you for contacting Eagle Claims Service. I strive to provide all customers with efficient, informative replies to any questions submitted to the Help Desk. At this time, I will be closing this Help Desk Ticket. This does not mean that your ...
    • How to file a Claim with Allied Van Lines

      Coleman Worldwide Moving ("Coleman") is an agent for Allied Van Lines (Allied).  As an agent, Coleman performed services on your shipment for Allied.  Coleman cannot settle claims for damage and/or loss on Allied's behalf.  You must file a claim in ...